Doug on IP Comm – An independent voice on VoIP, telecom, and IP Communication

A day of high-touch communication

Posted on: July 10, 2009

I had two separate calls today, each with its own unique high-touch component.

On the first call, I logged into the weekly VoIP User’s conference session using ZipDX and G.722.  Featured speaker was Anthony Stankus, Gigaset Communications product manager for North America — needless to say, he was drinking his own champaigne by using a Gigaset phone.   There were somewhere between 20 to 30 people on the call listening and asking questions — and you could tell who was using G.722 and who was using G.711 (John Todd).

Maybe the contrast between the two codecs on a conference call is what people need to get that “Ah ha” moment and realize life is indeed better with HD voice and wideband codecs.

Anthony has an uphill battle getting Gigaset phones proliferated through the big box stores and the SOHO community, but he’s got a great product at an attractive price relative to the rest of the market.

My second call of the day was with author Austin Bay — well, he describes himself as “Author and syndicated columnist. Soldier, developmental aid advocate, war game designer, lecturer, and radio commentator.” The two of us have never met face-to-face, but we’ve been long-time sparring partners on a mailing list or two.

To borrow a phrase from In Living Color, “Him got 27 jobs, Mon!”

Austin and I did an experimental/experiential video call with ooVoo video software.  Bay has used the software to have interactive video chats with his buds at Pajamas TV, with the net results reprocessed into news clips.  Austin wants to get some of the video artifacts out of his rig and I wanted to see it in action.

Austin was using a MacBook and I was on my Acer Aspire One using its embedded webcam and mic. We seemed to get about the same results, but I was “bad” and didn’t use a headset as recommended by ooVoo; didn’t seem to bother Austin any.   I had some white-wash in the background, but I’ve got a skylight behind me, so there’s a lot of natural sunlight that I’d have to adjust for if I was trying do this on a regular basis for publication.

From a working perspective, the only annoyance was Austin and I sometimes talking over each other due to a slight network time lag. He would start and I would start up at the same time with our yadda-yadda.

Without going into details, Austin is getting back into the saddle after a couple of surgeries.  I’m kinda frightened to think what he’s like at 100 percent and medication free, because he was full of enthusiasm and pep from his den in Austin, Texas.

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