Doug on IP Comm – An independent voice on VoIP, telecom, and IP Communication

Microsoft Response Point future not looking good

Posted on: July 1, 2009

ChannelWeb reports that Microsoft is wishy-washy about what will to happen with it’s Response Point SMB VoIP system.

Meeting with VoIP VARs, Response Point Program Manager John Frederickson said Microsoft doesn’t currently plan to release future versions of Response Point. It will, however, continue to maintain the product and evaluate specific feature requests.  The company will also continue supporting OEMs and selling Response Point 1.0 Service Pack 2.

So, you want to buy a dead/legacy-ed out product because…?

Back in May, Microsoft laid off a bunch of people working on Response Point and hasn’t said diddly about plans to develop/release a 2.0 version.  Things don’t look good as the Response Point GM has been moved over to Microsoft’s search group and there’s a “small” engineering team still around to maintain the product, but Response Point is “funded” and has a marketing budget through June 30, 2010.

An email from Microsoft to ChannelWeb said the company didn’t “announce anything” at the meeting and expects to have more details to share on future development at the end of this calendar year.

Some VARs love Response Point, but they are discomforted that Microsoft has basically frozen the product.  Other players in the IP PBX game would like to see Response Point just Go Away – the Digium people seem to be especially catty when it comes to the SMB PBX.


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