Doug on IP Comm – An independent voice on VoIP, telecom, and IP Communication

Alcatel-Lucent: Consumer spending survey says broadband good, PPV, mobile data not so much

Posted on: June 29, 2009

Over at TMCNet, Gary Kim has unearthed survey data generated by Alcatel-Lucent on global consumer telecommunications spending in these tight times.  People are cutting, but they’re going to keep VoIP and multi-channel video services (i.e. TV) pretty much the same.

Getting chopped are pay-per-view movies downloaded from the Internet and mobile data service. Customers plan to reduce spending on network based services if the economy – i.e. their pocketbooks – doesn’t get better, moving from fee-based services to free alternatives.  People will also shift from wireless voice to using email and text messaging to save pennies and dollars. Pre-paid voice and bundled service packs offering discounts get a thumbs up over post-paid plans.

Mixed results when the economy improves: 29 percent of consumers will increase their spending on network-based services while 13 percent will tighten their belts regardless.


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